Frequently Asked Questions
Where are Designer Diaper Tape’s made?
Designer Diaper Tapes are created and produced in the USA.
Will there be a multi order discount?
Yes! When you buy in certain quantiles we’ll provide you with a discount.
What is your return policy?
If for any reason you are unsatisfied with your purchase, please reach out to discuss what your options are for returning.
Can I cancel my order?
We understand that sometimes changes are needed. You may cancel your order within 30 minutes of placing it by using our contact form (please indicate you’d like to cancel your order). After this period, cancellations cannot be processed. Thank you for your understanding and cooperation.
Do you provide product warranty?
No, however we do guarantee your tape will stick to most plastic backed disposable adult size diapers. If you want to use your tape for any other surfaces, we won’t guarantee the adhesive will stick properly.
Is the shipping and packaging discreet?
We know that when you make an order for Designer Diaper Tapes you don't want everyone knowing about it! At Designer Diaper Tapes, every order you make is discretion assured – that means completely unmarked packaging. Most of our tapes will come in a cardboard box and sealed tightly.
How do I properly stick a Designer Diaper Tape on a disposable diaper?
Visit our How to Place Diaper Tape to Your Diaper to see how we suggest you create your designer diaper experience.
Where are you shipping from?
We ship all orders from USA (Seattle, Washington).
How soon will you ship my order?
We process all orders in 5 - 7 business days or sooner. If for any reason we’re taking longer than that, we will reach out via email to let you know when we expect to ship.
Do I have to pay Taxes and Duties for international order?
The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Designer Diaper Tapes has no control over these charges, nor can Designer Diaper Tapes predict what they may be.
Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Why is shipping to my country so expensive?
International shipping from the USA can be expensive due to factors such as distance, weight, customs fees, and taxes. We offer the most economical option available, but unfortunately, we cannot control these fees as they are set by shipping carriers.
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